Privacy Policy

At Svara Diamonds, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

By using our website, you agree to the practices described in this policy.

1.Information We Collect

When you visit our website, place an order, book a consultation, or contact us, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Consultation details or inquiries

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage and analytics data
  • Cookies and tracking technologies

2.How We Use Your Information

We use your information to:

  • Process orders and payments
  • Provide customer support
  • Schedule consultations
  • Improve our website and services
  • Communicate updates, promotions, or important information
  • Prevent fraudulent activity
  • Comply with legal obligations

3.Payment Information

Payments made through our website are securely processed through trusted third-party payment providers such as Shopify Payments and other secure payment gateways.

Svara Diamonds does not store full credit card information on our servers.

4.Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted third parties when necessary to:

  • Process payments
  • Ship orders
  • Provide website functionality
  • Comply with legal requirements

These third parties are required to handle your information securely and responsibly.

5.Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

Cookies help us:

  • Remember preferences
  • Understand visitor behavior
  • Improve website performance

You may disable cookies through your browser settings if preferred.

6.Data Security

We take reasonable precautions to protect your personal information and maintain secure systems to prevent unauthorized access, misuse, or disclosure.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

7.Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request corrections
  • Request deletion of your information
  • Opt out of marketing communications

To make a request, please contact us using the information below.

8.Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those websites.

9.Changes to This Policy

Svara Diamonds reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

10.Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Svara Diamonds

📧 info@svaradiamonds.com
📍 Mississauga, Ontario, Canada